Acceptable use policy.

Purpose

This Acceptable Use Policy (“AUP”) sets out the rules governing the use of the Rekyndo marketplace platform (“Platform”) by all registered users, including equipment sellers, buyers, and service providers. This AUP forms part of our Terms of Service and must be read in conjunction with them.

The goal of this policy is to ensure the Platform remains a safe, reliable, and trustworthy environment for all participants. By using the Platform, you agree to comply with this AUP at all times.

Prohibited activities

The following activities are strictly prohibited on the Platform:

Fraudulent or misleading conduct

• Listing equipment with false, inaccurate, or materially misleading descriptions, specifications, or images
• Misrepresenting your identity, business credentials, or authority to sell or buy equipment
• Creating fictitious listings or tenders to manipulate platform metrics or competitor activity
• Conducting transactions off-platform to circumvent Rekyndo fees or protections

Illegal or harmful content

• Listing equipment subject to export controls, sanctions, or trade embargoes without proper authorisation
• Uploading or distributing malware, viruses, or any malicious code through the Platform
• Posting content that is defamatory, obscene, harassing, or threatening toward other users
• Engaging in or facilitating money laundering, bribery, or other financial crimes

Platform abuse

• Scraping, crawling, or using automated tools to extract data from the Platform without prior written consent
• Attempting to gain unauthorised access to other user accounts, backend systems, or administrative functions
• Sending unsolicited commercial messages or spam to other Platform users via the messaging system
• Artificially inflating listing views, tender responses, or other engagement metrics
• Reverse engineering, decompiling, or disassembling any part of the Platform or its underlying software

Intellectual property violations

• Uploading images, documents, or descriptions that infringe the copyright, trademarks, or other intellectual property rights of third parties
• Using Rekyndo branding, logos, or trademarks without prior written authorisation

Enforcement

Rekyndo monitors the Platform for violations of this AUP and reserves the right to take any action we deem appropriate, including:

• Issuing a formal warning and requiring corrective action
• Temporarily suspending or permanently terminating the offending account
• Removing or disabling access to listings, tenders, or other content that violates this AUP
• Reporting unlawful conduct to the relevant law enforcement or regulatory authorities
• Pursuing civil or criminal legal action where warranted

Rekyndo’s failure to enforce any provision of this AUP on a particular occasion does not constitute a waiver of our right to enforce it in the future. Enforcement decisions are made at our sole discretion.

Reporting violations

If you become aware of any activity or content on the Platform that you believe violates this AUP or our Terms of Service, we encourage you to report it promptly:

• Use the “Report” function available on listings and user profiles within the Platform
• Email our Trust & Safety team at safety@rekyndo.com

All reports are treated confidentially. Rekyndo will review each report and take appropriate action in accordance with our internal policies. We may not be able to share the outcome of individual investigations with reporters.

Contact

Questions about this AUP: legal@rekyndo.com.